The Faceless World of Silicon Valley

It was bound to happen. Last week I visited the product marketing folks at www.elance.com to give strategic input into their product and was greeted by this robot. Rachael’s voice boomed “Good Morning” and I thought the lady was in the office behind the empty reception. She wasn’t.

It was a freelancer located in the mid west of America which was sourced from www.elance.com. That’s the kind of receptionist that a cloud based crowdsourcing company that just hit $US 500 Million in gross revenue with 60 staff has. Only in the Valley….

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