It’s getting ridiculous. My Uber driver today was telling me how AI is changing the world. I just wish they knew how to change lanes safely. See below. That’s how you should think about Artificial Intelligence.
The core of AI is data and and statistics. Somehow that got manifested or redefined into Data Mining (the proceed of retrieval and extraction/ collection) then analysis (statistics, pattern recognition) and then machine learning. So many buzz words. This information is stored in databases and that is often referred to as knowledge discovery in databases (KDD) … then AI came around to bamboozle investors thinking there was some secret sauce beyond Data Mining and Machine Learning. This graphic is a good one to I like to share. AI is just an extension of all these core ingredients.
There’s a saying in technology here in Silicon Valley that ‘hardware’ is hard. So when we speak to our clients for which we manage over 3,200 Google My Business pages, we often start by explaining that Google My Business is inextricably linked to Google Maps and Google StreetView.
You’ve seen Streetview when looking at external pictures attached to the Google Map listing on Google results pages. The pictures are taken from a high lense 360 degree camera perched on top of a Google tech car. A few weeks ago in Palo Alto, I took a ride in one to preview the new camera’s, robotic arms and computer tracking systems.
One of the biggest issues clients have is the correct latitude and longitude ‘Map Pin’ to show their address. Often the picture taken by these Google Cars don’t show the actual location of the business intended but the gas station on the corner next door, the empty lot on the corner or the brick wall of the building where the shop is located in. So how do you fix these along with all the other issues of Google My Business.
It’s a little bit like the Matrix movie. You have to step inside of it and wonder around to discover it. There are no manuals Google provides, its constantly evolving and takes experts to drive correct citation listings, image management and measurement.
If you are not receiving reporting for Return on Investment of Search Queries, Map Queries, Driving Direction Requests and Phone Calls Made from Google My Business Pages, you are not being properly serviced.
Yesterday in New York City, the team got together for a late lunch at Balthazar for a steak and chips. Simple no fuss. Until the David Beckham circus arrived along with paparazzi and disturbed a casual late lunch for all those dining. We were told that Beckham phoned ahead signalling the photographers to crush the diners trying to get in and out. That’s technically off line spamming.
If “Becks” understood Google rank brain, he would have already realized that it would have been better to slide into the restaurant with a pair of loafers and shades surprising diners who would have surely taken photos and shared them on social media. Let Google’s new machine learning and artificial intelligence algorithm take hold of the # hashtags and geo-locations of phones used to take pictures to promote presence on social media.
Fortunately, we were able to find some good Cannoli in Little Italy.